Influence customer buying behavior
Optimize conversion by weaving trusted content throughout your product pages to influence and engage customers at later stages in the buyer's journey.
Motivate fans to review your products
SSO authentication's frictionless process makes it easy for users to submit a review while Lithium's reputation engine motivates and rewards fans for reviewing your products.
Make it easy for your customers to find relevant reviews
Filter by rating level and sort by most helpful, newest, most favorable, most critical and more.
Learn about other Community features
Create a venue where brand enthusiasts can engage with each other and your brand on discussions boards.
Drive traffic through published content and social comments.
Empower trusted customers and employees to start and run their own conversation spaces for fan clubs, beta programs or user groups.
Enlist your superfans to increase sales conversion rates and reduce service costs by answering questions from peers.
Tribal Knowledge Base
Crowdsource knowledge from customers and employees into easy-to-consume knowledge articles.
Power community engagement through game dynamics like social reputation, rank, badges and privileges.
Tap into the power of competition and motivate customers to share inspirational brand experiences.
Crowdsourced innovation by enabling customers to submit ideas, vote and add comments.
Gain insights into loyalty, satisfaction, purchase intent and call deflection.
Capture attention-grabbing photos and videos to attract site traffic and create a more visually engaging community.
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