Engage customers through compelling content
Publish content either from your brand, top experts or even leverage user generated content to engage your customers.
Easily create, approve, and publish articles
Publish campaigns on the blogging platform quickly and easily with rich text editing, drafts, and permissions. You can also use Lithium Social Web to publish content out from the blog to amplify content outside your website.
Connect your blogs and community with a single user profile
Make it easy for your community members to post to your blog with one single user profile.
Learn about other Community features
Create a venue where brand enthusiasts can engage with each other and your brand on discussions boards.
Empower trusted customers and employees to start and run their own conversation spaces for fan clubs, beta programs or user groups.
Enlist your superfans to increase sales conversion rates and reduce service costs by answering questions from peers.
Tribal Knowledge Base
Crowdsource knowledge from customers and employees into easy-to-consume knowledge articles.
Ratings & Reviews
Increase product conversion rates and buyer confidence by capturing consumer reviews from passionate customers.
Power community engagement through game dynamics like social reputation, rank, badges and privileges.
Tap into the power of competition and motivate customers to share inspirational brand experiences.
Crowdsource innovation by enabling customers to submit ideas, vote and add comments.
Gain insights into loyalty, satisfaction, purchase intent and call deflection.
Capture attention-grabbing photos and videos to attract site traffic and create a more visually engaging community.
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