Lithium helps brands connect customers, content & conversations at the right digital moment.

  • Centrally control more customer touchpoints
  • Power more meaningful personal conversations
  • Understand customers more deeply through data

Social Media Management

Manage campaigns, content & responses in one place — with analytics baked in.

Online Communities

Steer questions to a community of advocates that you build and own. Gather awesome ideas from your brand superfans.

Messaging

Centrally manage customer engagement securely and at scale across social, web, mobile apps, and community.

Real results from brands like you

Telstra
76%

community generated growth in knowledge-based articles

Barclaycard
25%

increase in customer retention

Best Buy
$5MM

benefit via call deflection and additional sales

AGL
72%

inquires responded to within an hour

Optus
107%

increase in community visits